Office Information
Appointments
Please attend all scheduled sessions, whether in-person or telehealth visits (video appointments). In most cases, we will schedule our next appointment at the end of each session. For telehealth visits, please connect at least 5 minutes ahead of your scheduled session.
24-Hour Cancellation Policy
Once scheduled, the appointment time is reserved for you. In the event that you must cancel, please give 24 hours advanced notice before the time and date of the scheduled session. If notice is not given 24 hours in advance, you will be charged the full fee for the missed session.
Telephone Calls
Our office number is (972) 899-1672. If you reach our answering service, they will make every effort to reach Dr. Webb and she will call back as soon as possible. If you have an emergency, or cannot wait for a return call, dial 911, or go directly to the nearest emergency room.
There is no charge for occasional necessary telephone contacts; however, prolonged telephone calls will be billed accordingly.
Payment & Insurance
If you are using mental health insurance coverage, it is important that you provide all of the information necessary to complete the billing process. Payment is due at the time of each session. If your insurance does not pay, you are responsible for payment. If you have a co-pay, it is due at the time of each session.
Insurance Accepted
• Blue Cross Blue Shield
• United Health Care
Office Hours
Monday – Thursday
7:00am to 12:00pm